FAQ

Order help? Feedback? Just want to chat? You can reach us at chat@ateyo.com or slide in our DM’s @ateyo_.

Our gear fits true to size. Take your normal size or size up for a looser fit. Check out our size charts. If you’re still not sure, drop us a line. We’re all yours at chat@ateyo.com or @ateyo_.

Hang in there! The game’s not over yet. We’re constantly expanding our offerings, including new sizes, so keep checking back for more options!

We ship to the US, Canada, France, Germany, and the UK. But we’re flexible! If you’re dying to wear Ateyo, email us at chat@ateyo.com. We’ll try to round up some mana and work our magic

If you’re in the US, orders over $100 USD ship free. Otherwise, you’ll pay the flat rate below, plus customs and duties if you’re overseas.

US: Free Over $100 USD

Canada, France, UK and Germany : No free shipping

Unfortunately, we can not accept returns or exchanges from Europe & Canada. But we hope to change that as we grow!

US: Within 1 week.

Canada: Within 2 weeks.

France, Germany, and the UK: Within 4 weeks.

Right now, we can only offer free returns and exchanges to customers in the US. But we’re working hard on extending our policy to all our neighbors in France, Canada, Germany, and the UK, too! For US-based customers, Ateyo gear comes with a 30-day “demo” period upon delivery. During this time, return or exchange items on us. No questions asked.

Hit us up at chat@ateyo.com! We’ll put you in the right gear.

We donate them to low-income communities in Los Angeles. Because we don’t think clothes should go to waste while so many of our neighbors go without

You’ve come to the right place. We recently opened a program to help get you the customized gear you’ve been searching for. Reach out at chat@ateyo.com or DM us at @ateyo_ for more info.

Right here in LA. In factories that we hold to the highest standards. We work exclusively with people who share our vision for safe, healthy, sustainable practices—and happy employees! For this team to win, and for our community to grow, we need everyone’s heads in the game.

This is one of our favorite parts! We weave our fabrics from the yarn up at a state-of-the-art fabric mill in Vernon, CA. Simply put, it’s an incredible factory that produces fabric of unrivaled quality. It’s a key part of why gamers love Ateyo. In fact, we’d love to show you around! Email us at chat@ateyo.com to schedule a tour!

Play it clean in three easy

steps: 1. Wash it (on cold);

2. Dry it (by air or machine);

3. Game in it (all night long).

Tweet us your best guess @ateyo_!

We’re always looking for passionate, self-motivated people to join our team. If you love esports and fashion, send us your resume at chat@ateyo.com

Anything we missed? Let us know at chat@ateyo.com!